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Mt. Olive

Hospital consolidation results in lower quality of care and higher costs, so says the research



BCHS
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November 10, 2010
The Beaufort Regional Health System has begun negotiations with outside organizations that have submitted proposals to take over the Heath System (Hospital) totally or to take over the management of the System. We did some research and found that the people of Beaufort County need to be very skeptical of monopolistic health care delivery systems and even with competing systems we need to have a viable way of tracking the quality of care.

The Negotiating Committee, comprised of board members Alice Mills-Sadler, Dr. Brenda Peacock, Hood Richardson and Suzanne Gray, met with University Health Systems on November 9 and plan to meet with Community Health System on November 16, LHP Hospital Group on November 17 and with Brimm Healthcare at a to be arranged future date.

Click here to review the Summary of the proposals prepared by the consultants working with the Hospital board.

The content and scope of the negotiations has not been disclosed. None of the public hearings produced much help for the committee in suggesting either the scope of the negotiations nor the methodology of comparing the alternative proposals. The negotiations will be in secret, based on a special state law that specifically permits such sessions to be done in secret, according to Hospital Public Information Officer Pam Shadle.

One factor that was not even mentioned in the public hearings was what impact a takeover would have on the cost of health care. Moreover, there were no specific suggestions for how the impact on quality of care should be assessed. Most of the speakers simply extolled the virtues of the aura that they painted around UHS and denigrated "for profit" operations as not offering as high a level of care as do "not-for-profit".

So we did some research looking for a study that had reviewed the existing research on the issue of hospital consolidation. What we found was interesting.

The prestigious Robert Woods Johnson Foundation published a study in February, 2006 that found that hospital consolidation has had a negative impact on the cost and quality of care. That issue becomes pertinent when comparing the UHS proposal to others because UHS would essentially be a consolidation and would result in less competition within the Beaufort market, at least in the western section of the county in that UHS would have a monopoly in the market, if it takes over the BRHS market, at least in the largest population areas of the county.

What the RWJ report says is:
• The balance of the evidence indicates that the 1990–2003 consolidation in metropolitan areas raised hospital prices by at least five percent and likely by significantly more.

• There is evidence from several studies indicating that consolidation among hospitals that are geographically close to one another lead to large price increases. Studies have found consolidation-specific price increases of 40 percent and more.

• Although the results of the literature are mixed, a narrow balance of the evidence and the evidence from the best studies indicates that hospital consolidation more likely decreases quality than increases it.

• Although the results of the literature are mixed, the balance of the evidence indicates that hospital facility consolidation produces cost savings for the consolidated hospitals.

The rise in consolidation in local hospital markets raises several issues and trade-offs for policymakers to consider. Hospital markets in most parts of the country have not become monopolized. As Figure 1 shows, the typical MSA had slightly more than four effective competitors in 2002. In most industries, market consolidation goes in waves. Should there be another unchecked wave of hospital competition in the future, such a wave is likely to result in higher prices and lower quality. In some markets, there may be a monopoly provider, and these markets present special challenges for regulators.

The Evanston Case--Prior to the Evanston case, the U.S. Department of Justice (DOJ) and the Federal Trade Commission (FTC) have been unsuccessful in seven consecutive attempts to block hospital mergers and had not won a hospital case since 1989. An October 2005 ruling to dissolve a 2000 merger in Evanston, Ill. reverses this pattern and is an important landmark for at least three reasons.

First, the court found that the hospital market was geographically limited.

Second, the court found that a modest increase in concentration led to a significant increase in hospital prices.

Third, the judge ordered the divesture of the merged entity.

The Evanston case highlights the importance of understanding the impact of hospital concentration on prices, costs and quality of inpatient care. The ruling also establishes that consummated hospital mergers raising antitrust issues may be reexamined.
What the RWJ study offers the BRHS board is a framework for comparing the impact of reorganization of the health care delivery system. Whether they will choose to use a research-based approach remains to be seen. What is obvious is that the medical community within the county has not, thus far, offered any suggestions for utilizing objective, research-based criteria. But at very least the RWJ Foundation shows that such an approach is possible.

Click here to review the RWJ report.

Commentary

Our main concern in this issue is that the people of Beaufort County receive the best available health care that is realistically possible. We have great admiration for UHS, having availed ourselves several times of their services. But we also have great respect for the quality of care Beaufort's hospital has offered. Whether Beaufort agrees to be taken over by UHS or someone else or whether it chooses to remain independent we think a realistic balance must be struck between quality and cost. But striking such a balance requires having a systematic way of assessing quality. We are very disappointed in our medical community that it has not offered its judgment about how best to assess quality of care.

We do not think UHS automatically offers the better care. But even if UHS is nirvana, that does not mean it will always be, any more than any other organization will be for the next twenty-thirty years. We think the negotiations should include some provision for continually assessing the quality of care and there should be an ejection clause that would allow the merger being divested if the local governing board deems it appropriate. We strongly object to an iron-clad lease that excludes an option for divestiture in the event of deterioration of the quality of care. Whether that would ever need to be exercised is not as important as the impact the threat thereof would have on whoever the provider is.

And we believe that it is simply common sense that quality and cost are going to be less effectively dealt with in a monopolistic system than in one where the patient has choices. In the event of a takeover by UHS, and its concomitant local monopoly, we think local control of the governing board and the ability to revise and/or rescind the deal is even more important.

But we also believe such local control is important with others who might take over either the facilities or the management of the system.

So one of the things we think the negotiators should insist upon is that each proposer specify a methodology they would find acceptable in assessing quality of care and a "non-performance" clause being included in the lease.

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Tags: Hospital

  1. print email
    Hospital Employee Healthcare Costs
    November 11, 2010 | 06:53 AM

    On Nov. 8 The Daily Reflector reported that PCMH employees insurance premium costs will increase from 12 percent to at least 29 percent. Deductibles will increase 20 percent across the board. Last year premium increases were from 12 to 15 percent. Last year PCMH earned a $37.2 million surplus. What can BRHS employees expect to see if UHS takes over? Has anyone even discussed this? Why is there no local reporting on this?


    GSB
  2. print email
    Hospital consolidation
    November 11, 2010 | 06:57 AM

    Now the problem is how to get people to read this and give it some thought and consideration - that would certainly include Al Klemm, Buster Humphries, and their pals at the Committee of 100.

    It was only a couple of days ago that Buster Humphries (presumably speaking for the Committee of 100) asked for "facts" to support any disagreements with his "Lets go with UHS position". So what about this???

    Kimo
  3. print email
    So let me get this straight
    November 11, 2010 | 07:31 AM

    If I run a business and it is the only one in town you think I am more likely to raise my prices and not worry as much about quality than if there are several other choices my customers can make?
    That can't possibly be true. Look how much government (local, state or Fed) has lowered costs and improved quality of services. And wow, how about the power company. Bigger is better, is it not?
    PS: Somebody translate this for the WDN readers.

    Homer Simpson
  4. print email
    We never get any info from WDN
    November 11, 2010 | 09:01 AM

    Great information, I am so glad the Committee is doing their homework, asking questions and Iooking out for the best interest of all folks. Keep up the good reporting work!

    Thank You
  5. print email
    Understanding
    November 12, 2010 | 06:58 PM

    I find it very interesting that the brilliant journalist at the Beaufort Observer, and the county commissioners are such experts on healthcare policy. The journalist write about the results of a Robert Wood Johnson Foundation study produced in 2006 and in their minds believe that it is relevant in 2010 after the passage of Obama's healthcare "reform". It is not. Hospitals can charge anything they like. They are only paid what Medicare, Medicaid, and the insurance companies see fit to provide. Are any of you "experts" aware that Medicare barely covers the cost on most hospital stays? Are you aware that Medicaid pays about 80% of what it cost to care for a Medicaid patient? Insurance companied do generally pay a percentage of charges. This is not going to improve. It will only grow worse. Do our brilliant journalists and county commissioners understand that in the new healthcare environment that a large hospital system must achieve certain economies of scale to survive? Independent small hospitals can not do this. A hospital system must depend upon hugh volumes of patients to profit. Without profit who will replace the expensive capital equipment and obsolete physical plant as it wears out?
    You write about quality. Are you aware of the many regulatory agencys, including the Joint Commission, that are constantly looking over any hospital's shoulder to insure quality? Do you understand the professional, ethical mentality that would strive for high quality even if these agencies did not exist?
    Lets look at profit verses non-profit. There is a very different philosophy. Non-profit hospital focus on their patients. For profits focus on their stockholders. I refer you to the Community Health Systems website. Look under Media Releases. Out of twenty-three listings not a single one is about what the hospital company has done for patients or to improve the health care of their communities. It is ALL financial. Now go to University Health System's website and look under News Room. Almost all listings are about what UHS is doing for the betterment of healthcare in Eastern North Carolina. Now do you understand the difference??
    A very simple question is: do you want your hospital owned and/or operated by a group that is going to send your money to Franklin TN to be distributed to the shareholders or do you want your money used to improve the healthcare in Beaufort County?
    R Bailey
    Editor's response: We do not pretend to be health care experts, neither providers nor managers. For that reason we are very disappointed in our medical community for not coming forward with more objective data to inform the decisions that must be made. Extolling the aura of UHS just does not get it.
    For example, you missed--or ignored--the point of the RWJ study. It speaks to the effects of consolidation in markets. The thesis is that costs go up and quality goes down in monopolistic markets. Show us some solid data that shows otherwise. And your comments about size ignore the fact the CHS is much larger than UHS in terms of resources and you ignore the specifics of the proposals dealing with capital investments. We believe we need an informed debate, not this abstract "UHS is the only way to go" mantra we have heard so far.

  6. print email
    Hey....Bailey
    November 13, 2010 | 12:51 PM

    I want to know what is your REAL name and because you "know it all"I wonder... do you have a MASTER DEGREE in what?.

    Crystal Clear
  7. print email
    Hospital Quality Measures
    November 14, 2010 | 07:27 AM

    Thank you for introducing information that goes beyond uninformed opinion and personal slur.
    If I do not receive too much abuse as a result of posting here I would like to address your interpretation of the Robt Wood Johnson publication from 2006 commenting on hospital consolidation occurring in the '90s. Briefly put, it's a little dated.

    Before offering an updated analysis however, I'd like to address your disappointment that the Medical Community has had no specific ideas about how to preserve quality.

    To that end it may be helpful to describe the organizational structure common to all hospitals. It is a bit unusual and unlike most other enterprises because of the unique nature of the product, healthcare, that it provides.

    The Board of Directors is responsible for the overall accountability of the Hospital's activities. This includes quality, public satisfaction and overall financial performance. The CEO reports to the Board and the remainder of administrative team (CFO, CIO, Chief Nursing Officer report to the CEO.
    The Medical Staff Organization is responsible for maintaing the quality of care in the hospital. Through activities well documented quality measures are monitored on a daily, weekly, monthly and yearly basis. The Medical Staff Organization is charged with assuring the adequate credentials of all who provide direct care (physicians, Physician's assistants and Nurse Practitioners) which it carries out by a broad range of methods.
    As a condition of Accreditation and Medicare/Medicaid participation the Medical Staff functions with some degree of independence in the work it does. As a group the medical staff is expected to speak out when conditions threaten patient safety or an expected level of quality is breeched.

    This creates a certain tension within any hospital between the duties of Administration (to keep the hospital running) and that of the Medical staff (maintaining quality). This tension is generally processed in a positive way so that decisions are properly informed by a balance of quality and fiscal considerations.

    So, therefore, the Medical Staff at the BCRMC have weighed in on the effect on quality of the various options before the Board and Administration asa to merger partners. They have done this in the same way they have assured quality for years; making observation and informed judgments about the likely consequences of these decisions. In addition I have personally provided quality reports to the Board Chairman published by reputable agencies (JCAH, Medicare) relating to the specific corporations who are currently under consideration. The differences are stark. The difference reflect a very significant positive difference in the level of quality provided by UHS managed hospitals (Heritage Hospital just received a National award recognizing quality of care at that facility.

    While I am disappointed at your disappointment in perceiving that the Medical Staff has not been more active in advancing specific quality-based recommendations, I believe the reason for your conclusion lies in lack of information about what has been done.

    Your hero, Mr Richardson, who apparently informs much of your opinion, appears to have tone deafness when it comes to issues of quality of care.
    I understand that he's focused on the miserable state of Beaufort County finances, a condition that he is clearly responsible for!!!
    Tom Penders
    Editor's response: While the RWJ study is six years old it still meets the acid test of solid research: It confirms common sense. That is, less competition will almost always increase costs and lower quality (of any service or product). Thus we suggest the burden then shifts to opponents of that concept to document it as not universally true (i.e. this particular situation is an exception).
    And the quality issue is not whether UHS, CHS or BRHS is currently providing quality care but rather what provisions should be included in any lease (with anyone) or established as a standard a continuing independent operation must meet to be deemed satisfactory. We have yet to hear any specifics for such provisions in whatever the Hospital Board decides, including in all your writings.
    We would suggest that the issue here is how to construct a quality lease or alternatively to establish a standard(s) for continuing independent operation, not an abstract comparison between UHS, CHS and/or BRHS. And on that point we remain sorely disappointed in the Medical Community's participation in this process. And frankly, we have to wonder why that is. Moreover, in that vein, we suspect the personal attacks, such as your's, against Hood are simply diversions and straw men. And that is deplorable.

  8. print email
    Mr. Editor
    November 14, 2010 | 02:16 PM

    Thank you for nailing this clown, Penders. He works for UHS and is nothing but a shill trying to feather his own bed. He was on the hospital board when all the seeds were sown. He, Jay McRoy, Sandy Hardy, Bill Bedsole and others were probably in bed with UHS all along. They almost pulled it off, except for Hood blowing the whistle. And thanks to the Beaufort Observer we know the truth. Otherwise, they would be meeting behind closed doors and all we would know is the WDN BS version. Thank you.

    Walter J.
  9. print email
    Biased Headline? For-Profit Hospitals Deliver Inferior Care at
    November 14, 2010 | 03:25 PM

    I am glad to see more references to the importance of quality of care rather than simple “fiduciary” responsibilities of the Board. But I was disturbed with the obvious bias in your headline.

    See below for other viewpoints.
    "For-Profit Hospitals Deliver Inferior Care at Inflated Prices and Cost Medicare an Extra $5.2 Billion Annually" @ http://cthealth.server101.com/for-profit_hospitals_deliver_inferior_care_at_inflated_prices.htm

    Why we suffer
    "Substandard hospital care has roots in a culture of seeking profits, shunning best practices, turning away from problems" @ http://www.lasvegassun.com/news/2010/nov/14/why-we-suffer/

    "Mergers of for-profit, non-profit hospitals: Who does it help?"
    http://www.usatoday.com/money/industries/health/2010-07-13-hospitalmergers13_CV_N.htm

    Other thoughts:
    1. Monopoly? What about CarolinaEast in New Bern, Carteret General, Lenoir Memorial?
    2. Quality indicators, both process and outcome measures, are continually monitored and assessed by any hospital accredited by the Joint Commission and/or receiving Medicare payments. Much of this data is publicly reported.
    3. My common sense tells me that for-profit hospitals are going to be more concerned about the bottom-line than quality of care.
    4. Could we hear from someone besides Hood and Stan for a change? Do the other County Commissioners not have a voice?

    Watcher
  10. print email
    November 14, 2010 | 06:00 PM

    In order for a hospital, or in fact any other business, to deliver its products and/or services to its customers or the general public at large, it must be able to remain financially solvent or else it will most certainly have to close its doors and go out of business.

    The argument that a "for-profit" corporation will divert most or all of their surplus revenue to their shareholders, while a not-for-profit operation will channel the dollars into improvements and expansions is pure "bull feathers".

    Take a look at the financial disclosure forms of not-for-profit concerns and check out the salaries, bonuses, and other compensation paid to key employees, the endless list of officers and directors, and finally their top executives. You will see where the money they take in is going...right into the pockets of the top people on the org chart. As a matter of fact, one such executive at a not-for-profit concern here in ENC had compensation in excess of $9 Million.

    In a for-profit operation the CEO and other executives serve at the pleasure of a board of directors. If they don't get the job done, provide inferior care, or operate in a fiscally irresponsible manner they can and will be replaced, and someone who can get the job done right will be brought in.

    If you look at the charters and organizational documents of many not-for-proit health care providers, including SOME in Eastern NC, you will see that the CEOs and top executives function as authoritarian despots, answerable to no one but themselves.

    The bottom line is that a hospital must be able to keep its doors open before it can provide care to the population that depends on it for its medical care. Then and only then can people argue about the relative merits of for-profit, non-profit, standards of quality, employee satisfaction etc.

    Our BCMC came close to financial collapse when folks like this guy Penders, Hardy, Bedsole, McRoy and others singing praises of UHS were in charge of hospital operations. Let us learn from these mistakes and bring in a business that knows how to operate a viable, high quality health care facility.

    Charlie Tuna, not an MD
  11. print email
    Watcher
    November 14, 2010 | 07:12 PM

    did you read this:
    "For years, researchers, academics and policymakers have debated the differences between non-profit and for-profit hospitals — especially on the extent to which they provide benefits to their communities. But while there are strong advocates on both sides, much of the research remains inconclusive. A 2006 analysis by the Congressional Budget Office, which examined more than 1,000 non-profit and for-profit hospitals in five states, concluded that non-profit hospitals devoted a slightly larger share of operating expenses to uncompensated care than did for-profit hospitals.

    Jill Horwitz, a business and law professor at the University of Michigan who studies the hospital market, says the biggest difference between the two types of hospitals is in the services they offer. For-profit hospitals, she says, are more likely to offer lucrative services, such as cardiac and diagnostic services, while their non-profit counterparts often provide more less-profitable services such as trauma centers, burn centers and alcohol- and drug-treatment programs."
    The research remains inconclusive.

    Susan
  12. print email
    Susan
    November 15, 2010 | 08:38 PM

    Of course I read that. In the very next paragraph community leaders speaking about a pending for-profit takeover of the local health system, express their concern that currently offered mental health and substance-abuse services would be discontinued by the for-profit company because they are not profitable services.


    Watcher
  13. print email
    Watcher
    November 15, 2010 | 09:18 PM

    You missed the point. The RESEARCH is inconclusive. That some community leaders express certain preconceived fears does not make for valid and reliable research. We need some solid research. Is for profit vs non-profit is better? Even what you present says one is not better than another. There have been other postings on the Observer that show the same thing. One, if I recall correctly, said that the consultants hired by the hospital said management makes a bigger difference than where the profit goes.

    Susan
  14. print email
    Susan
    November 15, 2010 | 10:40 PM

    I posted the link, I read the article. I didn't miss the point. Yes, according to that article the research is inconclusive. How about this one? "New England Journal of Medicine Editorial Says Evidence Against For-Profit Hospitals Now Conclusive" It can be found at http://www.pnhp.org/news/1999/august/new-england-journal-of-medicine-editorial-says-evidence-against-for-profit-hospital
    My point? If you search long enough you can find a headline, an article, a study, to support just about any point of view.
    Maybe, the best place to "research" would be in our own backyard so to speak. What better place to look than Martin General and PCMH (or any of their affiliated hospitals)? Talk to their employees, look at their patient satisfaction scores, their quality scores, their facilities, services offered, etc. What is their mission? Let's get some real time data. An up-front and personal look at for-profit vs non-profit, teaching vs non-teaching. Is anyone doing that?

    Watcher
  15. print email
    Get your head out of the Sand
    November 15, 2010 | 10:55 PM

    Fact: CHS 12 billion in revenues & 243 million in net income in 2009. 79,214 employees, It is the largest publicly owned hospital operation in the US. The company owns or leases 123 general acute care hospitals located in non-urban and urban markets in 29 states. Stock trading today, 11/09/2010 at $32.87. Are you kidding me, its a hands down win for CHS!

    Buy this stock !!
  16. print email
    Evidence based ?
    November 16, 2010 | 08:27 AM

    Try this evidence

    School of Public Health, University of Alabama, Birmingham, USA. vho@uab.edu Title Hospital mergers and acquisitions: does market consolidation harm patients?.
    This article says it does NOT- look up the abstract or text.
    University of Miami, USA.
    Health care consolidation and the changing health care marketplace. A review of the literature and issues.
    This article says MIXED and not enough data
    NEJM notes:
    "Some critics in the hospital industry argue that Columbia's expansion strategy is a kind of Ponzi scheme that works only as long as Columbia/HCA keeps acquiring underperforming hospitals. Its very high profit rate is driven in part by the creation of one-time economies that are not repeated year after year, except through the acquisition of other new hospitals."
    So clearly Susan is right . The literature cited, the sections cited, and the theoretical assumptions based on poor data can be skewed any way you would like.
    This is not how medicine is practiced. They choose high levels of certainty. So coining the "evidence based" line is clearly going to meet with a healthy dose of skeptisicm amongst the health care professionals- And the engineers which I am. We tend not to build bridges on questionable data.



    Joseph
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